The session will be hosted by Nick Smith, who has almost three decades of experience in the Social Care industry, from Agency Carer to Operations Director of a National Homecare Brand. Now at Nable, Nick will break down the vital role of the Registered Manager in case management and explain why it matters to everyone involved.
This training will explore the key issues surrounding the Care Quality Commission (CQC) and its impact on care providers, with a focus on how the CQC rates providers and the challenges it faces. We'll examine how these ratings affect case management and the crucial role of the Registered Manager in ensuring high-quality care. Understanding this role is essential for solicitors, as it directly influences the delivery of care and compliance with legal standards. This session will delve into why the Registered Manager is pivotal in case management and why their actions matter to solicitors, particularly in ensuring proper care and safeguarding client interests.
